Last Updated: March 6, 2025
Welcome to Kompass Education. These Terms of Service ("Terms") govern your use of our website, online resources, and services related to AI governance and literacy training for educational institutions.
1. Acceptance of Terms
By accessing or using Kompass Education's website, registering for our training programs, or utilising any of our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
2. Services Description
Kompass Education provides:
Online training courses on AI governance and literacy
Face-to-face workshops and training sessions
Educational resources and guidance materials
Consulting services related to AI implementation in educational settings
Our services are designed for educational institutions including schools, colleges, and their staff.
3. User Accounts
3.1 Registration
To access certain features of our services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use of your account.
3.3 Organisational Accounts
If you register on behalf of an educational institution, you represent that you have the authority to bind that institution to these Terms.
4. Intellectual Property Rights
4.1 Our Content
All content provided through our services, including but not limited to text, graphics, logos, training materials, videos, and software, is the property of Kompass Education or its licensors and is protected by intellectual property laws.
4.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for your educational and internal institutional purposes.
4.3 Restrictions
You may not:
Reproduce, distribute, or modify our content without prior written permission
Use our content for commercial purposes outside your institution
Remove any copyright or other proprietary notices
Transfer your account or access credentials to unauthorised users
5. User Conduct
You agree not to:
Violate any applicable laws or regulations
Infringe upon the rights of others
Share login credentials with unauthorised users
Attempt to gain unauthorised access to any part of our services
Upload or transmit malicious code or content
Use our services to send unsolicited communications
6. Payment Terms
6.1 Fees and Billing
Fees for our services are provided on our website or through direct quotes. All fees are exclusive of applicable taxes unless stated otherwise.
6.2 Payment Methods
We accept payment via credit card, bank transfer, or purchase order as specified on our website or in our agreements.
6.3 Refunds
Our refund policy for each type of service is as follows:
Online courses: Full refund if canceled 7 days before start date; 50% refund if canceled within 7 days of start date
Face-to-face training: Full refund if canceled 14 days before scheduled date; 50% refund if canceled 7-14 days before; no refund for cancellations less than 7 days before
Custom consulting services: As specified in the individual service agreement
7. Cancellation and Rescheduling
7.1 By Users
You may cancel or reschedule services according to the refund policy outlined above.
7.2 By Kompass Education
We reserve the right to cancel or reschedule training sessions due to insufficient enrolment, trainer unavailability, or other circumstances beyond our control. In such cases, we will offer alternative dates or a full refund.
8. Privacy Policy
Our Privacy Policy, available on our website, explains how we collect, use, and disclose information from our users. By using our services, you consent to our collection and use of personal data as outlined in the Privacy Policy.
9. Disclaimers
9.1 Service Availability
We strive to ensure our services are available at all times, but we do not guarantee that our services will be uninterrupted or error-free.
9.2 Content Accuracy
While we make reasonable efforts to ensure the accuracy of our content, we do not warrant that the information provided is complete, accurate, or up-to-date.
9.3 Educational Context
Our services provide educational resources and guidance only. Implementation of AI governance in your specific institutional context remains your responsibility.
10. Limitation of Liability
To the maximum extent permitted by law, Kompass Education shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
11. Indemnification
You agree to indemnify and hold harmless Kompass Education and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services or violation of these Terms.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of our services after changes indicates your acceptance of the modified Terms.
13. Termination
We may terminate or suspend your account and access to our services at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or us.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
15. Dispute Resolution
Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be submitted to mediation before resorting to arbitration or litigation.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Kompass Education regarding our services and supersede all prior agreements and understandings.
18. Contact Information
If you have any questions about these Terms, please contact us at:
Kompass Education Email: [info@kompass.education]
Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB
Thank you for choosing Kompass Education for your AI governance and literacy training needs.